Return Policy

Cozyland will accept items for return and refund or exchange within 14 days upon meeting policy requirements. Customers are provided with a free return label, however the original shipping fee paid is non-refundable. These requirements are to avoid personally damaged or used products. 

International Returns: We are unable to provide shipping labels for international returns. All shipments for international returns are the customer's responsibility.

The item(s) must be returned in its original condition and packaging. Please keep in mind when opening your purchase. If gift packaging is damaged, additional fees may apply. 

• Sale items will only be accept for return or exchange up to 50% mark down, once marked down more than 50% off the item is final sale. 
• Customized items will not be accepted for return or exchange without appearance of a clear internal defect.

HOLIDAY RETURNS EXTENDED

Please note for anything purchased between November 15-December 25th, we will be extending our returns until January 15th. Any requests for returns passed January 15th will not be accepted.